Meet Our Team

Dr. H. Shams, DVM, Ph.D.

Medical Director


Dr. Shams finished his post-doctoral training at the Department of Veterinary and Biomedical Sciences, University of Nebraska-Lincoln in June 1999 and moved to Tyler in July 1999. He has been working as a Faculty member since 2001 and practicing veterinary medicine at the East Texas Pet Emergency Clinic in Longview (2007-2012), Tyler Emergency Clinic (2012-2013) and Banfield Pet Hospital in Tyler (2013-2015). Dr. Shams has special interest in vaccines and immunology and has several publications in peer reviewed prestigious journals. A list of his publications can be found at:

Erin Bishop



Erin has been working as a tech since late 2011 and loves her job working with animals more than ever. She has two dogs, a Great Dane and a Pomeranian, two horses, three cats, and a coop full of chickens. She is married to her high school sweetheart and loves nothing more than to spend time with her husband and trail ride, fish, or anything that is outdoors.

Lindsey Payne



Lindsey was born and raised in Jacksonville, TX. She started as a kennel tech in 2013 where she was trained, and worked her way up the ranks to become a veterinary

Her husband and she have a two year old son, and two furry babies, Layla (German Shep.) and Tex (Lab mix).

She enjoys spending time with family and friends, barbecuing on the weekends, fishing, and mudding.

Kellsy Acker



Kellsy has been working with animals since late 2014 and started her career at the Pet Veterinary Clinic since December 2015. She is a full time college student at Tyler Junior College.

She has two dogs, Sugar (Cocker Spaniel and Yorkie Mix), and her rescue Buddha (Chihuahua). When she isn't spending time with her dogs, she enjoys crafting, DIY projects, road trips, adventures, spending time with her family, three sisters, and her friends